var Clothing guarantee, after sales guarantee and tailor-made patterns
Need help with your shopping? Contact us for quick assistance! Call us: 418 388-1337 (on business hours) Email Messenger
Home>Policies > Guarantee


Made locally since 1997

Frëtt Design has been making quality clothing since 1997. The workroom relocated in 2005, and since then, all the collections have been designed in Caplan (Baie-des-Chaleurs) and manufactured in the Gaspésie region and in Québec.

Designer Michelle Secours’ craftsmanship, the attention given to the finishing details and the choice of materials guarantee you a durable and comfortable garment.

After-sales guarantee

The merchandise comes with a 60-day guarantee from the date of purchase. Terms of the guarantee may vary from one item to the next. The guarantee does not apply in the following circumstances: excessive wear, negligence, accident or non-compliance with care instructions. Once the 10-day period has expired, products shall be returned at the expense of the client. We will be able to replace or mend the item within six weeks.

Made-to-measure alterations

A FREE alteration service is provided when items are bought at regular price or at a 15% discount or less. If items are purchased at discount, (over 15% discount), an amount will be charged ($8 minimum).

Are you looking for a size that is smaller or larger than what we have in our collections? In some cases, we can create tailor-made patterns. Feel free to contact us directly at our workroom at or (418) 388-1337.