Frëtt Design Policies
All orders will be processed within 10 business days.
Exchanges and refunds are possible according to certain criteria. See our return policy for more information.
A deposit of 30%, after taxes, is required for a lay-away. You have 30 days (after the day on which the item becomes available) to pick up your item. The price remains the same as at the time of the lay-away, even if the price has since been reduced. Once this period expires, you lose the deposit. In the case of a special order, the 30-day period begins when the merchandise is received in the store.
Deliveries in Québec are subjected to the 5% GST and the 9.975% HST on the amount of the sale (GST excluded) and added to the total cost. Deliveries outside of Quebec are subjected to the applicable taxes of your province.